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Terms and Conditions at arjuna88.com

When you open an account with us, you're entering into a straightforward agreement about how your lobby access, deposits via DANA, OVO, GoPay and QRIS, withdrawals, and gameplay…

Account security rulesPayment and withdrawal termsDispute and claims process
arjuna88.com Terms and Conditions at arjuna88.com
GET IN TOUCH

How to Reach Us About Your Terms

If you have questions about how these terms apply to your account, or if you need to report a dispute, our support team is ready to help.

Live Chat Open a chat directly from the lobby. Our agents respond within minutes during active hours and handle account and terms questions in real time.
Email Support Send detailed questions to our support email. We review and reply within 24 hours with specific guidance on how terms apply to your situation.
Phone Line Call our support line if you need to discuss account access, withdrawal holds, or disputes. We have Indonesian-speaking staff available during business hours.
ACCOUNT AND DATA SAFETY

How We Handle Your Information Under These Terms

These terms include our commitment to keep your account secure and your data private. When you register, we collect information needed to verify your identity, process DANA, OVO, GoPay and QRIS deposits…

Identity Verification

We verify your identity at registration and before your first withdrawal. This protects your account from unauthorized access and keeps deposits and payouts legitimate.

Password and Login Security

Your password is encrypted and never stored in plain text. We recommend a strong, unique password and regular updates. Never share your login with anyone.

Payment Data Protection

DANA, OVO, GoPay and QRIS transaction details are processed through secure gateways. We do not store full payment credentials on our servers.

Cookie and Tracking Consent

We use cookies to keep you logged in and to analyse how you use the lobby. You can adjust cookie settings in your browser; some features may be limited if cookies are disabled.

Data Retention Policy

We keep your account history, deposits, and gameplay records for seven years after account closure or your last activity, whichever is later.

Request Account Changes

Contact support to update your email, phone number, or payment method. Changes are verified before being applied to protect your account from fraud.

Terms and Conditions FAQ

Below are the questions we hear most often about how these terms affect your account, payments, and rights at arjuna88.com. If you don't find your answer here, our support team is ready to clarify.

Yes. At registration, you confirm you've read and agree to these terms. If you don't agree with any part, do not create an account. You can review the full terms at any time on this page or in your account settings.

We notify you by email about any material changes at least 14 days before they take effect. Your continued use of the platform after the change means you accept the updated terms. If you disagree, you can close your account before the new terms apply.

Contact our support team immediately with details of the transaction — date, amount, and payment method (DANA, OVO, GoPay or QRIS). We investigate within 5 business days and either resolve the issue or explain what happened. You can escalate unresolved disputes to our disputes team.

We close accounts only if you breach these terms — for example, multiple failed identity verifications, use of prohibited payment methods, or detected fraud. We'll notify you of the reason and give you a chance to withdraw any remaining balance in your account, where local law permits.

arjuna88.com is operated under the jurisdiction where local law permits service. These terms are governed by that jurisdiction. Access and eligibility depends on local law. If you need specifics about operator details, our support team can provide that information.

Log into your account and go to Settings, then Personal Information. You can update your email, phone number, or linked DANA, OVO, GoPay or QRIS account. Changes require verification before they take effect. Contact support if you need help.

We retain your account history, transaction records, and deposit/withdrawal data for seven years after closure for legal compliance and dispute resolution. Your personal details are no longer used for marketing or service after closure, except to respond to disputes or legal requests.