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How arjuna88.com Protects Your Personal Data

arjuna88.com collects only the data needed to operate your account, process your deposits via DANA, OVO, GoPay and QRIS, and respond to your support requests — nothing more.

End-to-end data encryptionDANA, OVO, GoPay & QRIS transaction privacyYour right to access or delete dataNo third-party data selling24/7 data security monitoring

Explore the lobby Read FAQ

What Data We Collect and Why

arjuna88.com Service availability depends on jurisdiction. Users are responsible for checking local law before access.

When you open an account on arjuna88.com, we collect your name, email address, phone number and the payment identifiers linked to your chosen rail — whether that is DANA, OVO, GoPay or QRIS. We also log device type, IP address and session timestamps to detect unauthorised

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access and keep your account secure. Transaction records, including deposit and withdrawal amounts processed through those local payment rails, are retained for the period required under applicable financial regulations. Access to certain account features depends on local law. We do not sell, rent or exchange your
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personal information with third-party marketing companies. All data processing is limited to what is strictly necessary to deliver our services to you in Indonesia.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

PRIVACY CONTACT CHANNELS

Reach Our Data Privacy Team Directly

If you want to request a copy of your data, correct an error or ask us to delete your account information, our privacy team is reachable seven days a week.

Live Chat (08:00–23:00 WIB) Start a live chat session directly on arjuna88.com for same-session responses to your privacy questions, data-access requests or account-deletion inquiries from our dedicated privacy team.

Email Data Request Send a written data-access or correction request to our privacy email address. We aim to acknowledge every email within 24 hours and complete the request within seven business days.

In-Account Support Ticket Log in to your arjuna88.com dashboard, open the Help section and submit a privacy ticket. Your request is tagged automatically as a data-privacy case and routed to the correct team.

DATA HANDLING STANDARDS

How We Handle Cookies, Retention and Account Security

Every data practice at arjuna88.com is designed around minimising what we hold and protecting what we do hold.

Cookie Usage

We use session cookies to keep you logged in and analytics cookies to understand which pages you visit most. You can manage or decline non-essential cookies through your browser settings at any time without losing account access.

Data Retention Period

Account and transaction data is kept for the duration your account is active plus the minimum period required under applicable financial regulations. Once that window closes, records are securely deleted from our systems.

Payment Data Security

Deposit and withdrawal records tied to DANA, OVO, GoPay and QRIS are stored in encrypted partitions. We never store your full e-wallet PIN or bank credentials — only the anonymised reference needed to match your transaction.

Account Access Controls

Your account is protected by password authentication and, where your device supports it, two-factor verification. Any login from an unrecognised device in Jakarta or Yogyakarta triggers an automatic security alert sent to your registered email.

Third-Party Data Sharing

We share data only with the payment processors needed to clear your DANA, OVO, GoPay or QRIS transaction, and with identity-verification partners where local law requires it. We do not share data with advertisers.

Your Right to Request Changes

You may request a full copy of the personal data we hold, ask us to correct inaccurate details or request account deletion at any time. Processing these requests takes up to seven business days depending on complexity.

What You Asked About Our Privacy Policy

These are the privacy questions we receive most often from people who have opened — or are thinking about opening — an account on arjuna88.com. If your question is not covered here, reach our privacy team via live chat between 08:00 and 23:00 WIB or submit a support ticket from your account dashboard.

We collect your name, email address, phone number and the payment identifier for your chosen rail — DANA, OVO, GoPay or QRIS. We also log your device type and IP address to protect your account from unauthorised access attempts.

No. We do not sell, rent or exchange your personal information with any marketing company or data broker. Data is shared only with payment processors and, where local law requires it, with identity-verification services.

We retain your account data for the duration your account is active plus any minimum period required under applicable financial regulations. Once that retention window closes, records are permanently deleted from our encrypted storage.

Yes. Submit a data-access request via live chat, email or an in-account support ticket. We acknowledge requests within 24 hours and aim to deliver your data export within seven business days of verifying your identity.

Payment references are encrypted in transit and at rest inside isolated server partitions. We store only the anonymised transaction reference needed to match your deposit — never your full e-wallet PIN or bank login credentials.

We use session cookies to maintain your login and analytics cookies to understand page usage. You can decline or delete non-essential cookies through your browser settings at any time; this does not affect your ability to log in or make deposits.

Open a privacy ticket from your account dashboard or contact live chat between 08:00 and 23:00 WIB. After identity verification, deletion is processed within seven business days, subject to any mandatory financial-record retention under local law.

How arjuna88.com Protects Your Personal Data

Reach Our Data Privacy Team Directly

How We Handle Cookies, Retention and Account Security

Cookie Usage

Data Retention Period

Payment Data Security

Account Access Controls

Third-Party Data Sharing

Your Right to Request Changes

What You Asked About Our Privacy Policy

01 What personal data does arjuna88.com collect when I open an account?

02 Does arjuna88.com sell my data to third parties?

03 How long does arjuna88.com keep my account and transaction records?

04 Can I request a copy of the data arjuna88.com holds about me?

05 How are my DANA, OVO, GoPay and QRIS payment details protected?

06 What cookies does arjuna88.com use and how do I control them?

07 How do I ask arjuna88.com to delete my account and all associated data?

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